If you follow these steps, you have a good chance of being able to pay your council tax online, tried and test by many Idealworld owner clients.
Please note, you can pay via bank transfer. Paying via a Turkish bank in this case is advisable as chasing up payments may be difficult given the language barrier.
Bank transfers and credit card payments are official methods of payment which require no receipt. It is only cash payment that requires a receipt.
Your online account will be updated to show your payment. This may take a week if paying by bank transfer, but paying online gives you an instant result. When a payment is made by credit card you will get an online payment notification and also an email with the payment information.
Please follow these stages:
First go to the website.
There is an option to translate the site into English, but this is a scaled down version of the website, although it does have some local tourist information if you wish to view it. For now, we just need to select e - BELEDİYE.
A new tab or window will open up with ENGLISH TÜRKÇE. I suggest you select the ENGLISH option!
A completely new window will open...
Select DEBT ENQUIRY
Select the payments you wish to make using the tick boxes. You will see the total payment change as you do so to reflect your selection.
Once you are happy with your selection, just click ONLINE PAYMENT.
Type your full name, use a Turkish phone number (02521234569) as there is not enough room for the international code for the UK, and then your email address.
Then, using the virtual keyboard on the right, complete the card holder name as it appears on your card, the card number, dial in the cards expiry date and using the virtual keyboard again, the last 3 digits of your security number on the back of the card.
That's it, press FINISH PAYMENT
The website will now process your information. If all went well, a screen should open showing your payment information. An email will also be sent to the email address you filled in just previously confirming payment. The account balance will now reflect your payment. If this does not happen, the chances are the website was unable to process your payment due to a fault, which happen sometimes. If this happens, try again later or let us know if you are a client.
To pay taxes on line first request a password by sending an email as follows:
If you are not an Idealworld client then you will need to claim your username and password form the council. This is the procedure (thanks to Brian Watts from this):
Subject: e-belediye Şifre
Tckimlik No: Turkish kimlik or foreign passport No
Baba Adı:Father's Name
Ana Adı: Main Title
Doğum Yeri: Place of birth
Doğum Tarihi: Date of birth
Ev Tel: Home Phone (including international code)
Cep Tel: Mobile Phone (including international code)
Varsa Emlak Sicil No: Real Estate Registration No (you should be able to get this from VT or Artev).